Customer Support

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  • Do you accept returns for any of the items?

    Unfortunately, as our products are printed on demand, we do not offer exchanges or refunds. If you received a faulty product, please click here.

  • How do I know my size?

    Size guides with general recommendations are available on each product page to help determine your best fit. You can also find our size guide here.

  • Where does I LOVE THIS GAME ship from?

    Our fulfilment centre is based in the UK and we ship worldwide from here.

  • My order tracking is not updating

    If you've received your tracking number but the courier's online tracking has not updated within 24 hours after your order dispatch, it is likely your parcel has not been scanned by the courier com...

  • How can I track my order?

    Your tracking number / reference is included in your dispatch confirmation email. Please use one of the links below to track your order with the courier agency responsible to deliver it. UK USA ...

  • What can I do if I entered the wrong address?

    Our fulfilment centre processes orders as quickly as possible, so it is likely that we will not be able to amend your delivery address once your order has been placed. For this reason, please doubl...

  • Where is my order confirmation email?

    Please check the email account used to complete your order.   Your order (as well as dispatch) confirmation email should be there.   If you can’t find your email, please: Search your inbox for "I ...

  • What methods of payment do you accept?

    We accept Visa, Mastercard, PayPal, Apple Pay, and Google Pay.

  • Where is my order? Has it been dispatched?

    Please check the email account you used to complete your order to see if you can find a dispatch confirmation email in your inbox.   If you cannot find your email, try the following:   Check your ...

  • Why is my payment failing?

    There are several reasons a payment might fail. The following items are the most common reasons for a failed payment, and what you can do to fix them. Before/when purchasing, please always ensure ...