FAQ

I LOVE THIS GAME

• How can I clean and store my product?
• How can I expect my order to be packaged?
• Is your manufacturing process sustainable?
• Where are your products manufactured?
• What materials do you use to make your products?
• Where can I find your products? How can I place an order?

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Orders & Payments

• Why is my payment failing?
• Where is my order confirmation email?
• What methods of payment do you accept?

Returns / Refunds

• Do you accept returns for any of the items?
• Can I cancel or change my order?
• Where is my refund?
• What can I do if my product is faulty?
• What can I do if my parcel is missing some of the items I ordered?
• What can I do if I made a duplicate order?

Shipping

• Where is my order? Has it been dispatched?
• Where does I LOVE THIS GAME ship from?
• What can I do if I entered the wrong address?
• My order tracking is not updating
• How can I track my order?